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invoice exception in vendor invoice management

hi Pankaj,

I made an invoice exception for the discrepancy in quantity. But the invoice exception is routed automatically to another user. purchase grp was maintained for some other one. po created by another one. why it happened like that?

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2 Answers

  • Mar 17, 2017 at 07:19 AM

    Hi Ashok,

    Could you please let us know, what type of exception is routed to another person?

    I am not sure, if you have already discussed this within SAP. if yes, you can mail them and contact. Or let us know the exception type in the Supplier Invoice that was routed.

    Note: You can go to Supplier Invoice exceptions activity from Business Configuration work center & configure the settings for exceptions.

    Best Regards,
    Arun

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  • Mar 20, 2017 at 12:01 PM

    Hi Ashok,

    Yes.. You can configure the Exception Type - Quantity Variance under Supplier Invoice exceptions activity. Here you can define the Sending Method.

    1. Automatic forward to buyer responsible.

    2. Manual forwarding only.

    You can also define the Follow-Up Action.

    1. If the quantity variance exception is accepted, automatically post the invoice.

    2. If the quantity variance exception is rejected, automatically delete the invoice.

    Best Regards,
    Arun

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