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Former Member
Aug 09, 2006 at 06:46 PM

EP 6.0.2.34.0 WebAs 620 - 100% CPU Utilization

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We have two servers using logon balancing, but one of these server has a problem, it is with 100% CPU utilization.

We found through Task Manager three process(jlaunchep.exe) using 50%, 20% and 20% of CPU.

Can I to kill these process through Task Manager?

How can I identify the reason of this problem?

We looked for in logs, but we didn't identify the reason for this problem.

Thanks!

Geda

Windows 2003