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Former Member

VizFrame Scrollbar issue in IE

Hey together,

I realized something like this official VizFrame Example.

If you zoom in you can see the scrollbar at the bottom of the chart.

In Chrome Browser everything works fine.

The problem is in Internet Explorer the scrollbar disappears after short time. No Error in the Console. Furthermore i tried several configuration in the VizProperties without success.

Is this problem known?

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3 Answers

  • Mar 20, 2017 at 08:29 AM

    We have the same problem and tried removing every property but also without success. I would appreciate any hint on how to solve this issue.

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  • Mar 20, 2017 at 09:20 AM

    Still, IE has less points for HTML5 support, that why you are getting this kind of error. It could be better to go with chrome instead of IE.

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    • I totally admit that Chrome is the better browser but unfortunately many companies including our customer use IE.

      If you press F12 in IE and click on "Emulation" and set the "user agent string" to "Google Chrome", the Internet Explorer displays everything correctly. There are probably some functions in the source code that check if IE is used and then set some properties differently, but in this case that causes more problems than it solves.

  • Dec 26, 2017 at 08:15 AM

    Sorry for the late reply. This issue should be fixed on the latest SAPUI5. Please kindly try again.

    This is an issue on IE. Normally, navigator.userAgent will return a string consist of the status of browser. For IE 11 on Windows 10, it will consist of "Touch" token on some non-touch screen laptop that incorrectly recognize such machine as touch screen enabled. For chart library, if such "Touch" token exist, it will render chart in Mobile mode and scroll bar vanished after 3 seconds of showing is one of the mobile behavior. However, no Touch token in the returned string from navigator.userAgent so the scroll bar works fine.

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