Hi there,
We are currently facing a problem with users not logging off, but closing their browser on Internet Explorer.
We have logged this issue with SAP, but according to them,
the users must 'logoff' and not close their browser(x).
Problem:
The user logs onto Portal with their userid/password and
has another window opened eg. www.news24.com.
The user then closes their browser(x) on IE, but still
has the other session opened. (www.news24.com)
Later the user tries to logon to Portal, but is not prompted with their userid/password, and is taken directly into Portals.
This is a problem, we want the users to always be prompted with their userid/password.
I am sure there must be a solution on EP6 sp2, running on Internet Explorer 6.
All help will be rewarded. Our auditors are using pressure on us.
NB. This works perfect if the user "LOGOFF" their Portals.
Kind regards,
Morgan Moodley