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Web-Ide not loading- "groupHeaderFactory function .getGroupHeader not found!"

Mar 14, 2017 at 02:04 PM

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Hi all,

My Web Ide is not loading during startup. Strangely this non-loading is seen only on my desktop device. i.e i am able to login and use ide with any other system. The issue is occuring only on my desktop.

I've cleared the browser cache but that has'nt solved the issue. Please help.

Sharing screenshot of the errors in console.

webide-error.png (83.8 kB)
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2 Answers

Jamie Cawley
Mar 14, 2017 at 02:44 PM
1

Please see the section "SAP Web IDE Fails to Load" at

https://help.hana.ondemand.com/webide/frameset.htm?24e5cb834cfd43d1ad811997a4caa60c.html

Regards,

Jamie

SAP - Technology RIG

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Hi Jamie, it helped thanks.

The ide loads to the welcome page but gets stuck there. Even after removing the delete param and refreshing, the page doesnt change. Even the logout button isnt working.

And if the page loads after url refresh without the params then its stuck there again without opening the dev perpective or the tools menu or the file menu despite many attempts.

I also saw a plugin error for hybrid.kapsel which was deactivated by webide and along with that seeing the below error in a error dialog window

Unhandled Error: Timeout during method configure of service _filefilter.hide also console is throwing this error

  1. n
    1. code:"ETIMEDOUT"
    2. isOperational:true
    3. message:"Timeout during method configure of service _filefilter.hide"
    4. name:"TimeoutError"
    5. silent:false
    6. stack:"TimeoutError: Timeout during method configure of service _filefilter.hide↵ at f (https://webide-p1940837631trial.dispatcher.hanatrial.ondemand.com/resources/~7d74c1ef640019dfcb10d4e102b356ebe9661c53~/sap/watt/core/Core-preload.js:43:4203)↵ at https://webide-p1940837631trial.dispatcher.hanatrial.ondemand.com/resources/~7d74c1ef640019dfcb10d4e102b356ebe9661c53~/sap/watt/core/Core-preload.js:43:4397"
    7. __proto__:Error

Many Thanks

Archit Wahi

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Jamie Cawley
Mar 16, 2017 at 04:26 PM
0

May be related to a bad network connection. Do you have another network you can use or have you tested what kind of speed you are getting?

Regards,

Jamie

SAP - Technology RIG

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