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Former Member
Aug 04, 2006 at 11:14 AM

WorkFlow - WS10000276: Shopping cart is hanging with "Awaiting Approval'

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Hi,

We are SRM 4.0 (SRM_SERVER 5.0) SP 8 (SAPKIBKS08).

We have only WS10000276 active in the system. The User orders the SC. SC goes to the approver (mentioned in attribute SLAPPROVER).

Approver changes the quantity in the SC and saves. SC comes back to user for accepting changes. User accepts changes, but the SC shows status "Awaiting approval" and hangs.

Transaction SWI1 shows only upto the step where mail notification has been sent to the user informing him that the approver has changed the contents of the SC.

We had applied SAP note 948733 as per SAP instructions but this has not worked.

Has anyone faced a similar situation? Any recommendations?

Srivatsan