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exceptions while trying to access the KM Content

Former Member
0 Kudos

Hello EP/KM Gurus,

I am trying to configure KM in my portal. When I go to Content Administration --> KM Content, I see a page full of exceptions.

But when I go to System Administration --> System Configuration --> Knowledge Management --> Content Management, I see everything that I have to see.

What could be the error on the first place?

the exceptions I see are as below:

com.sapportals.wdf.WdfError

at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:678)

at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:944)

at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:29)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:109)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:334)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

--- Nested WDF Error -


com.sapportals.wdf.WdfException

at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:301)

at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:659)

at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:944)

at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:29)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:109)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:334)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

--- Nested WDF Exception -


java.lang.NoClassDefFoundError: com/sap/ip/collaboration/room/api/trexsearch/IRoomsSearchFactory

at com.sap.ip.collaboration.room.impl.RoomEntryPointProvider.addAndRemoveRootEntryPoints(RoomEntryPointProvider.java:81)

at com.sapportals.wcm.repository.manager.entrypoints.EntryPointsProviderStore.getRootEntryPointsNoTargetCheck(EntryPointsProviderStore.java:131)

at com.sapportals.wcm.repository.manager.entrypoints.EntryPointsProviderStore.getRootEntryPoints(EntryPointsProviderStore.java:105)

at com.sapportals.wcm.repository.manager.entrypoints.EntryPointsNamespaceManager.getChildEntryPoints(EntryPointsNamespaceManager.java:173)

at com.sapportals.wcm.repository.manager.entrypoints.EntryPointsNamespaceManager.getChildren(EntryPointsNamespaceManager.java:64)

at com.sapportals.wcm.repository.CollectionImpl.internalGetChildrenManager(CollectionImpl.java:1559)

at com.sapportals.wcm.repository.CollectionImpl.internalGetChildren(CollectionImpl.java:1576)

at com.sapportals.wcm.repository.CollectionImpl.doGetChildren(CollectionImpl.java:144)

at com.sapportals.wcm.repository.CollectionImpl.getChildren(CollectionImpl.java:124)

at com.sapportals.wcm.rendering.uicommand.cm.UIEntryPointsGotoGroupCommand.getResourceCommands(UIEntryPointsGotoGroupCommand.java:65)

at com.sapportals.wcm.rendering.uicommand.UIGroupCommand.getResourceGroupCommands(UIGroupCommand.java:131)

at com.sapportals.wcm.rendering.uicommand.UIGroupCommand.getResourceCommands(UIGroupCommand.java:101)

at com.sapportals.wcm.rendering.uicommand.UIGroupCommand.getResourceGroupCommands(UIGroupCommand.java:131)

at com.sapportals.wcm.rendering.uicommand.UIGroupCommand.getResourceCommands(UIGroupCommand.java:101)

at com.sapportals.wcm.rendering.uicommand.UIGroupCommand.getListWithReplaceCommands(UIGroupCommand.java:191)

at com.sapportals.wcm.rendering.uicommand.UIMenuFactory.getRenderMenu(UIMenuFactory.java:145)

at com.sapportals.wcm.rendering.control.cm.MenuBarControl.render(MenuBarControl.java:345)

at com.sapportals.wcm.rendering.layout.cm.MenuTreeListLayoutController.render(MenuTreeListLayoutController.java:102)

at com.sapportals.wcm.rendering.control.cm.WdfProxy.render(WdfProxy.java:1719)

at com.sapportals.wdf.layout.HorizontalLayout.renderControls(HorizontalLayout.java:42)

at com.sapportals.wdf.stack.Pane.render(Pane.java:155)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.layout.HorizontalLayout.renderPanes(HorizontalLayout.java:73)

at com.sapportals.wdf.stack.Pane.render(Pane.java:158)

at com.sapportals.wdf.stack.PaneStack.render(PaneStack.java:67)

at com.sapportals.wdf.WdfCompositeController.doInitialization(WdfCompositeController.java:281)

at com.sapportals.wdf.WdfCompositeController.buildComposition(WdfCompositeController.java:659)

at com.sapportals.htmlb.AbstractCompositeComponent.preRender(AbstractCompositeComponent.java:33)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.Container.preRender(Container.java:120)

at com.sapportals.htmlb.rendering.PageContext.render(PageContext.java:944)

at com.sapportals.htmlb.page.DynPage.doOutput(DynPage.java:237)

at com.sapportals.htmlb.page.PageProcessor.handleRequest(PageProcessor.java:129)

at com.sapportals.htmlb.page.PageProcessorServlet.handleRequest(PageProcessorServlet.java:62)

at com.sapportals.htmlb.page.PageProcessorServlet.doGet(PageProcessorServlet.java:29)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:740)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.wcm.app.servlet.WcmHtmlbBaseServlet.service(WcmHtmlbBaseServlet.java:109)

at com.sapportals.wcm.portal.proxy.PCProxyServlet.service(PCProxyServlet.java:334)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sapportals.portal.prt.core.broker.ServletComponentItem$ServletWrapperComponent.doContent(ServletComponentItem.java:110)

at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)

at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)

at java.security.AccessController.doPrivileged(Native Method)

at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)

at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)

at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)

at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)

at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)

at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)

at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)

at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

at java.security.AccessController.doPrivileged(Native Method)

at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)

at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

Can anyone please look into this and suggest the correction required?

<b><b>-As always, points galore for the right and helpful answers</b></b>

Thanks,

~LB

Accepted Solutions (0)

Answers (1)

Answers (1)

0 Kudos

Hello Leena,

From the stack trace it is clear that class "com/sap/ip/collaboration/room/api/trexsearch/IRoomsSearchFactory" is not in the classpath.

What was your last deployment before your KM started failing?

Greetings,

Praveen Gudapati

Former Member
0 Kudos

Hello Praveen,

This is just a Vanilla installation of the Portal and KMC. we are on EP 6 SP14. I try opening the KMContent and I get this big page of exceptions.

I am not able to figure out what and when was the final deployment..

Please suggest me if you have any solution in mind.

<b>~~As always, points galore for the right and helpful

answer.</b>

Thanks,

~LB