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Awaiting approval status when SC approved

Posted on Aug 01, 2006 at 07:09 PM 35 Views

Hi Guys,

We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.

Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.

Please advise.

Thanks,

Sundeep

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  • author's profile photo Former Member
    Former Member
    Posted on Aug 01, 2006 at 11:51 PM
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    Sundeep-

    I don't recall seeign this exact issue. Do you see that the WF was completed in the WF log - SWI1? Does the WI get set to completed status and did it raise any errors in the WF log?

    Secondly does this happen due to scenarios where you may not be properly setting the no more approvals indicator in the BADI following the final approval?

    Regards-

    b

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    • Gordan Flego
      Aug 02, 2006 at 09:07 AM

      Not to be suspicious, but did your BC team recently upgraded your SRM Server with new service pack? If you are on SAPKIBKS09 your problem is implementation of note 842969 which is included in that service pack.

      I had similar problem where shopping carts were stuck in awaiting approval when they were partially rejected.

      We solve problem with implementing Note 930750 RESTART: No restart anymore with classic workflows.

      HTH

      Gordan

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