Skip to Content
author's profile photo Former Member
Former Member

Awaiting approval status when SC approved

Hi Guys,

We are working on SRM 4.0 in classic scenario. We have a weird situation where the shopping cart has been completely approved but the status is still in "awaiting approval". We are using teh item based approval badi.

Does anybody have an insight to why this is happening. We never had this issue in the QA box in the past. The problem suddenly shows up.

Please advise.

Thanks,

Sundeep

Add a comment
10|10000 characters needed characters exceeded

Related questions

1 Answer

  • author's profile photo Former Member
    Former Member
    Posted on Aug 01, 2006 at 11:51 PM

    Sundeep-

    I don't recall seeign this exact issue. Do you see that the WF was completed in the WF log - SWI1? Does the WI get set to completed status and did it raise any errors in the WF log?

    Secondly does this happen due to scenarios where you may not be properly setting the no more approvals indicator in the BADI following the final approval?

    Regards-

    b

    Add a comment
    10|10000 characters needed characters exceeded

    • Not to be suspicious, but did your BC team recently upgraded your SRM Server with new service pack? If you are on SAPKIBKS09 your problem is implementation of note 842969 which is included in that service pack.

      I had similar problem where shopping carts were stuck in awaiting approval when they were partially rejected.

      We solve problem with implementing Note 930750 RESTART: No restart anymore with classic workflows.

      HTH

      Gordan

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.