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Design Studio Personalization with customer exit prompts

Mar 13, 2017 at 02:50 PM

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Former Member

Hi,

When setting a personalization of a design studio application, the prompt values are stored as well. In my case I am using an optional customer exit prompt, that can be overwritten by the end user if required. The design studio by default uses the customer exit values (current month), and has components that allow users to select a different month, which then changes the prompt values and refreshes the data. However, when a personalization is set, it seems the customer exit is no longer being called, but the value at time of setting the personalization is stored.

Is there a way to use personalization, but also reprocess the customer exit variable?

Thanks!

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