Hi All,
The is strange problem happening with our quality system. After the refresh of quality from production we have started getting the below mentioned error when trying to login. This problem is occuring only for some of the users. I have checked the permissions and it looks fine. Please suggest.
Java iView Runtime
Version : 6.4.200509210346
+ Copyright 2002 SAP AG. All rights reserved.
An exception occured while processing your request.
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in connection
com.sapportals.portal.prt.runtime.PortalRuntimeException: Exception in connection
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:304)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:522)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:295)
at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:351)
at com.sap.portal.navigation.Gateway.service(Gateway.java:81)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:390)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:264)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:347)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:325)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:887)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:241)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:92)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:148)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:95)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:160)
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: PortalRuntimeException
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:284)
... 24 more
Caused by: com.sapportals.portal.prt.runtime.PortalRuntimeException: Access is denied: PRTSystem.ErrorComponent - user: EP5 QMSM031 (test)
at com.sapportals.portal.prt.deployment.DeploymentManager.checkPermissions(DeploymentManager.java:2005)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.refresh(PortalComponentContextItem.java:247)
at com.sapportals.portal.prt.core.broker.PortalComponentContextItem.getContext(PortalComponentContextItem.java:312)
at com.sapportals.portal.prt.component.PortalComponentRequest.getComponentContext(PortalComponentRequest.java:385)
at com.sapportals.portal.prt.connection.ContentExceptionHandler.handleException(ContentExceptionHandler.java:67)
at com.sapportals.portal.prt.connection.ContentExceptionHandler.handlePortalRuntimeException(ContentExceptionHandler.java:27)
at com.sapportals.portal.prt.core.PortalRequestManager.handleRequestException(PortalRequestManager.java:917)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:803)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
... 24 more
Caused by: com.sapportals.portal.pcd.gl.PermissionControlException: Access denied (Object: com.sap.portal.system/security/sap.com/NetWeaver.Portal/no_safety/com.sap.portal.runtime.system.hooks/components/ErrorComponent)
at com.sapportals.portal.pcd.gl.PcdFilterContext.filterLookup(PcdFilterContext.java:416)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1095)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.basicContextLookup(PcdProxyContext.java:1101)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookupLink(PcdProxyContext.java:1197)
at com.sapportals.portal.pcd.gl.PcdProxyContext.proxyLookup(PcdProxyContext.java:1144)
at com.sapportals.portal.pcd.gl.PcdProxyContext.lookup(PcdProxyContext.java:918)
at com.sapportals.portal.pcd.gl.PcdGlContext.lookup(PcdGlContext.java:68)
at com.sapportals.portal.pcd.gl.PcdURLContext.lookup(PcdURLContext.java:238)
at javax.naming.InitialContext.lookup(InitialContext.java:347)
at com.sapportals.portal.prt.deployment.DeploymentManager.checkPermissions(DeploymentManager.java:2000)
... 32 more
If this situation persists, please contact your system administrator.
Regards
Mukesh