Hi,
I want to create the service order creation screen in the portal. I am considering to use the BAPI_BUSPROCESSND_CREATEMULTI. But I couldnt find all the fields there.
Here are the fields that I want to see on my screen.
I have few questions.
1, What is transaction code for service order creation in R/3?.
2. How do I know which fields I need to consider for my requirements?.
Service Order requirements: Reference Object o Installed Base Component (equipment) Priority o 1 = High o 2 = Normal (default) o 3 = Low User Status o Accepted o Rejected o Project Completed o Cancelled Partner functions (# of partner per function) o Sold-to (1) o Ship-to (1) o Bill-to (1) o Payer (1) o Customer Site Contact (1) Contact Person of Ship-to o Accountable Sales Rep (1) - include sales district and territory o Accountable Service Engineer (1) o Field Engineer (0-6) if additional engineers are required for the job Text o Header Level R/3 Internal Order # Internal use only, not visible to Customer o Header Level Admin Notes Internal use only, not visible to Customer o Header Level Service Performed (to be printed in Service Report) o Header Level Field Comments Internal use only, not visible to Customer o Item Level Admin Notes Internal use only, not visible to Customer o Item Level Tasklist (for Service Product only) Internal use only, not visible to Customer Dates o Requested Start Date and Time (default todays date) o Planned Start Date and Time (initial date = Requested Start Date unless changed by User) o Requested Completion Date and Time blank o Requested End Date and Time o Planned End Date and Time Documents (ability to attach) o Personal Service Report (PSR) o Customer Service Report Service Order Items o Service staff planning for internal and external resources o Sales direct shipment from warehouse o Spare Parts van stock reservation or non-stock item requisition o Expenses travel expenses or consumable purchases Print Output (Action) o Legionella & TVC Analysis Request Form o Laboratory Services Sample Request Form (labels with barcode for the samples)
Thanks,
Sunita.