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"Initial Review Completed" characteristic is not in Reporting DataSource

cusersi328970desktopinitial-review-completed-shows.png

cusersi328970desktopinitial-review-completed-is-no.png

Hello team,

The "Initial Review Complete" timeline is showing in UI, but I cannot find in DataSource while I am creating Report in Silverlight.
Datasource: Ticket Time Points and Contact Party (I tried to search in another datasource, but still cannot find this characteristic)
Please refer to attachment and help to fix it ASAP.

Thanks,

Kinki

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1 Answer

  • Best Answer
    Mar 15, 2017 at 05:19 AM

    Hi Kinki,

    There are field called 'Request In Process Date' and 'Request in process Date Time ' and its local time zone version which holds this information as attached:

    Thanks

    Saurabh

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