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Hana HXE - express edition binary installation errors

Mar 13, 2017 at 05:16 AM

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Hi expert,

Installation was tested with below issue, pls kindly help.

log: xs.txt

2:19:50.450 - INFO: Output line 54: ERROR: Fatal error occured during installation: Incomplete HANA broker credentials : user=null , password=null 12:19:50.451 - INFO: Output line 55: com.sap.xs2rt.installation.util.InstallationException: Incomplete HANA broker credentials : user=null , password=null 12:19:50.452 - INFO: Output line 56: at com.sap.xs2rt.installation.impl.util.InstallationGlobals.getHanaServiceBrokerCredentialsFromController(InstallationGlobals.java:1096) 12:19:50.452 - INFO: Output line 57: at com.sap.xs2rt.installation.impl.hana.content.InitializeHdiBroker.update(InitializeHdiBroker.java:238) 12:19:50.452 - INFO: Output line 58: at com.sap.xs2rt.installation.impl.steps.InstallationStepWrapper.update(InstallationStepWrapper.java:96) 12:19:50.452 - INFO: Output line 59: at com.sap.xs2rt.installation.procedures.InstallationProcedure.executeStep(InstallationProcedure.java:132) 12:19:50.452 - INFO: Output line 60: at com.sap.xs2rt.installation.impl.util.ParallellnstallationStep.update(ParallellnstallationStep.java:270) 12:19:50.452 - INFO: Output line 61: at com.sap.xs2rt.installation.impl.steps.InstallationStepWrapper.update(InstallationStepWrapper.java:96) 12:19:50.452 - INFO: Output line 62: at com.sap.xs2rt.installation.procedures.InstallationProcedure.executeStep(InstallationProcedure.java:132) 12:19:50.453 - INFO: Output line 63: at com.sap.xs2rt.installation.procedures.InstallationProcedure.perform(InstallationProcedure.java:205) 12:19:50.453 - INFO: Output line 64: at com.sap.xs2rt.installation.impl.hana.content.HanaContentInstallUpdateProcedure.main(HanaContentInstallUpdateProcedure.java:86) 12:19:50.453 - INFO: Output line 65: ########## 12:19:50.490 - INFO: Program terminated with exit code 1 12:19:50.490 - ERR : /hana/shared/HXE/xs/installation-scripts/installation/update-content call failed 12:19:50.491 - ERR : Update content of XS Advanced Runtime failed 12:19:50.491 - ERR : Custom event postInstall failed

xs.txt (61.4 kB)
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5 Answers

Vidya Mandapudy
Mar 14, 2017 at 05:16 PM
0

Hello Eric,

Could you please provide more details on the issue so, we can support you better -

1) Which HXE version are you trying to install?

2) Platform you are installing on?

3) Procedure you are following to install: Did you use setup_hxe.sh to install ?

4) Please provide the installation input information that you have entered during the prompts.

Please revert back with the above information

Many Thanks,

Vidya Mandapudy

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Eric Li Mar 15, 2017 at 02:29 AM
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Hi Vidya Mandapudy,

Thank you for your response.

1) Which HXE version are you trying to install?

Platform-independent

Binary Installer

SAP HANA 2.0, Express Edition SPS00

2) Platform you are installing on?

SUSE Linux Enterprise Server 12.1

3) Procedure you are following to install: Did you use setup_hxe.sh to install ?

setup_hxe.sh

4) Please provide the installation input information that you have entered during the prompts.

HANA2 Server+AFL installed successfully but XSA failed.

xs.txt

capture.gif

Regards,

Eric


capture.gif (19.3 kB)
xs.txt (61.4 kB)
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Vidya Mandapudy
Mar 16, 2017 at 07:53 PM
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Hi Eric,

Thanks for the information. We are currently looking at the logs and analyzing the issue. We will get back to you as soon as we can.

Thanks,

Vidya Mandapudy

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Vidya Mandapudy
Mar 27, 2017 at 05:11 PM
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Hi Eric,

Sorry for the late reply. Here is what we found after checking the logs.

you wrote that you have done an install, but within the log file I see that an update is performed.

So it looks to me that the system you tried to install XSA on has an old and incomplete XSA installation. If that is really an initial installation you should then run the uninstall of XSA (via hdblcm) . After that the installation should work.

In case the uninstall fails you should uninstall XSA manually via note: : https://launchpad.support.sap.com/#/notes/2326004

Regards

Vidya

P.S.

Additional Information :

  • -Installation/Update log file from: /var/tmp/<*hdblcm*>/*
  • May be in that case all files/folder from /var/tmp/
  • -All xs*.* files from the “cdtrace” folder
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Hewlett Packard Apr 05, 2017 at 03:29 AM
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Hi Vidya Mandapudy,

Thank you very much.

Regards,

Eric

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