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the diagonistic agent appears offline in the agent administration of solution manager 7.2?

dear all ,kindly i face critical issue ,after i installed the diagnostic agent and i started it with the script it appears offline in the in the agent administration of solution manager 7.2

and this the content of the log :

--------------------------------------------------- trc file: "dev_smdagent", trc level: 1, release: "745" --------------------------------------------------- sysno 98 sid DAA systemid 562 (PC with Windows NT) relno 7450 patchlevel 0 patchno 301 intno 20151301 make multithreaded, Unicode, 64 bit, optimized profile D:\usr\sap\DAA\SYS\profile\DAA_SMDA98_sol pid 9140 * * ACTIVE TRACE LEVEL 1 * ACTIVE TRACE COMPONENTS All, egi * Sun Mar 12 13:01:07 2017 * * trace logging activated, max size = 52428800 bytes, 2 versions * arguments : arg[ 0] : D:\usr\sap\DAA\SMDA98\exe\jstart.EXE arg[ 1] : -appTrc arg[ 2] : -nodeId=0 arg[ 3] : pf=D:\usr\sap\DAA\SYS\profile\DAA_SMDA98_sol arg[ 4] : -hostvm arg[ 5] : -nodeName=smdagent arg[ 6] : -file=D:\usr\sap\DAA\SMDA98\SMDAgent\smdagent.properties arg[ 7] : -jvmFile=D:\usr\sap\DAA\SMDA98\work\jstart.jvm arg[ 8] : -traceFile=D:\usr\sap\DAA\SMDA98\work\dev_smdagent arg[ 9] : -javaOutFile=D:\usr\sap\DAA\SMDA98\work\jvm_smdagent.out F F Sun Mar 12 13:01:07 2017 F ******************************************************************************** F Java environment properties F root directory : D:\usr\sap\DAA\SMDA98\exe\sapjvm_6 F vendor : SAP AG F version : 1.6.0_105 F cpu : amd64 F java vm type : server F java vm version : 6.1.084 25.51-b15 F jvm library name : jvm.dll F library path : D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\jre\bin\server;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\jre\bin F executable path : D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\bin F SAP extensions : available F ******************************************************************************** I [Thr 8720] MtxInit: 10000 0 2 M [Thr 8720] CCMS: alert/disable_j2ee_monitoring set. CCMS Monitoring of J2EE Engine switched off. F F Sun Mar 12 13:01:07 2017 F ******************************************************************************** F SAP Java VM arguments: F arg[ 0] = vfprintf F arg[ 1] = abort F arg[ 2] = exit F arg[ 3] = -XmonGcCallback F arg[ 4] = -XdebugStateChangeCallback F arg[ 5] = -DSAPJStartVersion=745, patch 301, changelist 1718173, ntamd64, optU (Nov 12 2016, 02:08:05) F arg[ 6] = -DSAPSTARTUP=1 F arg[ 7] = -DSAPSYSTEM=98 F arg[ 8] = -DSAPSYSTEMNAME=DAA F arg[ 9] = -DSAPMYNAME=sol_DAA_98 F arg[10] = -DSAPDBHOST= F arg[11] = -DSAPINFO=DAA_98_smdagent F arg[12] = -Dj2ee.dbhost= F arg[13] = -Dsun.java.launcher=jstart F arg[14] = -Dsun.java.command=com.sap.smd.agent.launcher.SMDAgentLauncher run jcontrol F arg[15] = -Djstartup.mode=JSTART F arg[16] = -Djstartup.whoami=java F arg[17] = -Djstartup.ownProcessId=9140 F arg[18] = -Djstartup.ownHardwareId=S1061631524 F arg[19] = -Djstartup.debuggable=yes F arg[20] = -DLoadBalanceRestricted=false F arg[21] = -XdebugPortRange:59821-59821 F arg[22] = -Denv.class.path= F arg[23] = -Dsys.global.dir=D:\usr\sap\DAA\SYS\global F arg[24] = -Dapplication.home=D:\usr\sap\DAA\SMDA98\exe F arg[25] = -Djava.class.path=D:\usr\sap\DAA\SMDA98\exe\jstart71.jar;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\lib\jvmx.jar;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\lib\jvmx_tools.jar;D:\usr\sap\DAA\SMDA98\exe\jre\lib\iqlib.jar;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\lib\tools.jar;lib\iaik\iaik_jce.jar;lib\iaik\iaik_jsse.jar;lib\iaik\iaik_smime.jar;lib\iaik\iaik_ssl.jar;lib\iaik\w3c_http.jar;..\exe\jstartupapi.jar;..\exe\jstartupimpl.jar;..\exe\jperflib.jar;lib\patch_7.20.2.0.20160323062056\launcher\smdagentlauncher.jar F arg[26] = -Djava.library.path=D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\jre\bin\server;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\jre\bin;D:\usr\sap\DAA\SMDA98\j2ee\os_libs;D:\usr\sap\DAA\SMDA98\exe\sapjvm_6\bin;D:\usr\sap\DAA\SMDA98\exe;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0;D:\usr\sap\DAA\SYS\exe\uc\NTAMD64 F arg[27] = -DP4ClassLoad=P4Connection F arg[28] = -Xmx256m F arg[29] = -Xms256m F arg[30] = -XX:MaxPermSize=128m F arg[31] = -Xss2097152 F ignore unrecognized options : no F ******************************************************************************** F [Thr 10392] *** LOG => SfCJavaVm: Java VM started. F ******************************************************************************** F Main method call: F com/sap/smd/agent/launcher/SMDAgentLauncher.main() F arg[ 0] = run F arg[ 1] = jcontrol F ******************************************************************************** F F [Thr 10392] Sun Mar 12 13:01:08 2017 F [Thr 10392] *** LOG => State changed from 0 (Initial) to 1 (Waiting to start). F [Thr 10392] *** LOG state real time: 1.546 CPU time: 0.062 sys, 2.156 usr F [Thr 10392] *** LOG total real time: 1.546 CPU time: 0.062 sys, 2.156 usr F [Thr 10392] F [Thr 10392] *** LOG => State changed from 1 (Waiting to start) to 2 (Starting framework). F [Thr 10392] *** LOG state real time: 0.484 CPU time: 0.078 sys, 1.484 usr F [Thr 10392] *** LOG total real time: 2.031 CPU time: 0.140 sys, 3.640 usr F [Thr 10392] F F [Thr 10392] Sun Mar 12 13:01:09 2017 F [Thr 10392] *** LOG => State changed from 2 (Starting framework) to 3 (Running). F [Thr 10392] *** LOG state real time: 0.265 CPU time: 0.046 sys, 0.703 usr F [Thr 10392] *** LOG total real time: 2.296 CPU time: 0.187 sys, 4.343 usr F [Thr 10392] F F [Thr 7984] Sun Mar 12 13:01:09 2017 F [Thr 7984] *** LOG => State changed from 3 (Running) to 23 (Disconnected). F [Thr 7984] *** LOG state real time: 0.296 CPU time: 0.015 sys, 0.812 usr F [Thr 7984] *** LOG total real time: 2.593 CPU time: 0.203 sys, 5.156 usr F [Thr 7984] F [Thr 7984] *** LOG => State changed from 23 (Disconnected) to 10 (Starting apps). F [Thr 7984] *** LOG state real time: 0.000 CPU time: 0.000 sys, 0.000 usr F [Thr 7984] *** LOG total real time: 2.593 CPU time: 0.203 sys, 5.156 usr F [Thr 7984] F F [Thr 7984] Sun Mar 12 13:01:21 2017 F [Thr 7984] *** LOG => State changed from 10 (Starting apps) to 3 (Running). F [Thr 7984] *** LOG state real time: 11.835 CPU time: 0.546 sys, 6.921 usr F [Thr 7984] *** LOG total real time: 14.429 CPU time: 0.750 sys, 12.078 usr F [Thr 7984] F F [Thr 7984] Sun Mar 12 13:01:56 2017 F [Thr 7984] *** LOG => State changed from 3 (Running) to 23 (Disconnected). F [Thr 7984] *** LOG state real time: 35.008 CPU time: 0.046 sys, 0.812 usr F [Thr 7984] *** LOG total real time: 49.437 CPU time: 0.796 sys, 12.890 usr F [Thr 7984]

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2 Answers

  • Best Answer
    Mar 14, 2017 at 07:17 PM

    Please register your DAA in in SLD first

    Document below might help you

    https://blogs.sap.com/2015/02/24/sap-diagnotics-agent-registration/

    Thanks

    Yogesh

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  • Mar 13, 2017 at 02:11 PM

    Is your DAA is register in SLD where solution manager is connected?

    -Yogesh

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