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BO Universe Design Tool not respondig

Mar 12, 2017 at 02:57 AM

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I am having an issue with Universe Design Tool. When I try to save the universe the designer is not responding. I am able to design the universe and access to the database. The same problem happened when I try to import an universe or try to open one universe from my local directory.

The Universe Design Tools was working fine for a long time. I tried to resolve this by reinstaling the BO but no luck.

Can somebody can help me, please

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2 Answers

Zahid Yener Mar 13, 2017 at 06:50 PM
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You might have a network problem or check if the ports are open required.

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Jyothirmayee A Mar 13, 2017 at 07:35 PM
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Hi,

Check (.LSI)in your local machine. Try to clean up and relaunch the UDT.

C:\Users\<User account>\AppData\Roaming\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\lsi

search for lsi file like <servername_cmsportno>.lsi. The servername and cms port will match with the one you pass on while logging into BO client tools.

Rename lsi file as <servername_cmsportno>.lsi.old and relaunch the UDT.

Also, check if Client and Server version are on same version and patch.

Do you see any error?

Thanks,

Jothi

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