Document Lock Entry Error Message

Hello,

I have an SAP EP 6.0, SRM4.0/EBP 5.0 system landscape. The shopping cart is used for document approvals as a workaround.

However, when a user clicks on the shopping cart document in the SAP Business Workplace Inbox, and tries to return to the initial page, using the "Back to Approval" link, a message is displayed saying

"the <user> is already processing the document>".

The SAP Notes 888306 and 751884 have been applied as recommended by SAP, but the error still continues.

I would appreciate any suggestions that will resolve this issue.

Thanks.

Collins.