CRM - R/3 integaration Company Code

[Former Member]

Hi,

I have scenario that BPs are created in CRM, & Send to R/3 as Customers. Data is Flowing along with Sales Area to R/3.The combination of Sales area,Div,Dist, Channel leading to unique and one Company code in R/3 and are assigned.

But I did not see company code getting determined during integration/sending to R/3.

Does it mean that user has to update this mannualy in R/3 ? reg. to Reconciliation Account

Am I missing soemthing here ?

[Former Member]

hi...

if u assign the sales area(that u have used in bp of CRM) in R/3 to a particular company code, that company code will be automatically picked up when the customer comes to R/3 from CRM.

in XD02 put ur customer no...and in company code go to seach help check what is that company code for that customer.

if helpful reward me.

[Former Member]

Hi,

i have put the customer no. in XD02 and i seach help to check the company code but i did not find any company code.

when i type the "Z001" in company code iam getting the following error

"Customer 100017 has not been created for comp

code Z001"

[Former Member]

have u created ur sales area first in R/3 ,then downloaded it in crm, then assigned it to BP of CRM??

[Former Member]

Yes, i did same way only.

what may be the problem

And i have one more quiry that is

First i have download the BP from CRM to R/3 it has happen correctly.

Second i have made changes in the Customer record which i have download from CRM to R/3 but the changes are not happening in CRM

what to do ?

[Former Member]

is there anybody to help me out

[Former Member]

hi,

try to download that changed customer through request download and check is there any error u r getting in smq1 of r/3 or smq2 of crm or smw01.

[Former Member]

hi

check the currency of the company code in r/3??is it matching with the currency that u have maintained in oraganizational structure(i.e ppoca_crm)of crm??