on 03-10-2017 4:52 PM
I am facing the above issue when i am clicking the next button of the form opened in new window in the IE11browser
Hi Epperla
As per the issue description that you have provided, what I understood is that when you are clicking on the SRM application in portal, it is opening in a new window in IE 11 browser and in that window, the buttons are not responsive and clickable.
Please correct me if I am wrong.
Can you refer to the below KBA and perform the small test given under the cause section of it.
2424773 - Display and Rendering issue in IE 11 in Portal
If the behavior is same as given in the cause section, then you have to follow one of the two recommendation given in the resolution part of it.
Regards
Santarshi Samanta
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Hi Eppera
As mentioned earlier, did you perform the small test given under the cause section of it. Is it working as explained there ?
If that is the case then with your custom desktop, you can go ahead in changeing the "Launch in New Window" propert to "Display in separate headerless portal window (standards mode)" of the iview, which opens an application (iview/page) in a new window which behaves as a standards application and that should work for you.
Regards
Santarshi Samanta
Dear Santarshi,
I was checked with above two answers given by you, still i am getting the same issue. intially portal is opened in quirks mode means document mode =5(default). after click on the hyperlink of vendor then we get the application form in new window with buttons in a standard mode that means document mode=Edge(default) and if i want chage the document mode from "Edge" to "5" the following errors are occurred. Please find the following attached screen shotscapture.pngcapture1.pngcapture2.png
Hi Eppera
Can you first make sure what is the rendering mode required for the application which you are launching ?
From the last reply I see that Portal is in Quirks mode and the application is launching in new window and taking
document mode=Edge, which means its launching in Edge mode. At this time is your application launching correctly ?
If yes, then why are you changing the document mode from "Edge" to "5" ?
If your application requires Quirks(5) mode of rendering then you can simply launch the application in the Portal content area itself, when you are using Ajax Framework Page.
On changing the Modes the screen will show that error, then try to refresh the screen again by doing the right click,
and then it will launch again with the forced rendering mode value.
If still you are not clear, then I will suggest you to follow each step from the below blog :
https://blogs.sap.com/2015/07/07/9-steps-to-solve-portal-rendering-issues-in-ie/
Regards
Santarshi Samanta
Hi Santarshi,
Thanks for your all replies but issue is still not resolved. For the above issue we are using the following
We are using Portal 7.5, IE-11 and custom Ajax Framework Page. and as per my view portal is opened in quirks mode (IE=5) and the application opened in window is in standard mode(IE= Edge), But if we are change the document mode as 5 in applcation opened in window its working. But after refreshing it takes as Edge mode for that how we are change the permanently document mode as 5 in application opened in window.
Thanks,
Epperla.
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