CIC-IC Agent Inbox - show open activities

[Former Member]

Hi Forum,

Is it possible in CIC-IC Agent Inbox (CRM 4.0, WinCl)to have the "Open" activities where the agent was assigned (just like on the SAP Business Workplace - SBWP transaction)?

I have the planned activities for the agent but not the other ones where the agent is assigned.

Thanks in advance

Best Regards

[Former Member]

Hi, I can choose in Agent Inbox "Planned activities", and when I change selection criteria (dates with the button "Select with condition") I get some activities but the records are blank. After click in it there is short dump - objects_objref_not_assigned cx_sy_ref_is_initial.

do you now how to fix it?

Regards

[Former Member]

Hi Radoslaw,

Send me by email the printscreen error and I might be able to help u.

tpetit7@hotmail.com

Regards,

TPT

[Former Member]

the email is tpetit70@hotmail.com

[Former Member]

Hi all,

does anyone have any idea about this issue?

thanks

[Former Member]

Hi Joao,

Did you get the answer, I would be very interested.

Thanks,

TPT

[Former Member]

Any ideas?