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Former Member
Jul 24, 2006 at 07:44 AM

Internet Sales

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I need inputs on the feasibility of the following scenarios in SAP CRM ISA solution:

1. B2C customers should be able to see the previous orders / contracts given by him

2. B2C customers should be able to see all the customer specific information – Quote / contract / order history

I know that these scenarios can be handled in B2B Web Shop using the standard functionality.

My question is that are these scenarios possible in B2C , If Yes How?

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