Skip to Content
avatar image
Former Member

Reg Workflow Urgent!!!!

Hi,

Can anyone tell me which component does the workflow take for sending mails to the approvers.i.e the subject of the approval mails sent & the matter inside when clicking on the mail description.

It would be helpful if I know from where the values of the shopping cart are taken by the workflow in both cases.I have noted that if the shopping cart amount is changed the mail subject that goes to the approvers remain the same i.e there is no change in the shopping cart amount in the subject mail but the change is reflected once we click on the actual approval mail subject i.e the detailed description.

Why is this so?

Can anyone please guide me!!!

Thanks in Advance.

With Regards,

Rajesh

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

1 Answer

  • Best Answer
    Jul 24, 2006 at 10:30 AM

    Hello Rajesh,

    I'm not clear the problem but I guess you are talking about workitem text. Please do not confuse the "workitem" and "mail". Approver gets "workitem" in his/her workflow inbox. The "workitem text" looks like mail subject is defined in single step task level. For example, TS10008126 has "Approve shopping cart of &REQUISITIONERNAME& with value &REQREQ.TOTALVALUESTRING& &CURRENCYREQREQ&". What happens if you refresh the workflow inbox ?

    Regards,

    Masa

    Add comment
    10|10000 characters needed characters exceeded

    • Hello Rajesh,

      Regarding your original questions, this is my understanding.

      Workitem header text: you get the latest value because the workflow is restarted.

      Workitem body text: you get the latest value because the workflow is restarted.

      eMail header text: you get old value because the mail is generated before SC is changed.

      eMail body text: you get the latest value because the body text is generated when it is opened in SAPoffice inbox. If you open the mail in external mailbox, you get old value because the mail is generated before SC is changed.

      Please test opening the notification email in external mailbox.

      Regards,

      Masa