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Can we add another interaction type to the in-place analysis campaign report?

Hi, I have some questions for campaign success monitoring.

In the Campaign Success tab,

there is an in-place analysis report for campaign success monitoring.

Can we add another Interaction type(e.g. Number of inbound complaints) to the in-place analysis campaign report as one of the new dimension?

If it is possible, how can we do this? Any configuration guide for this?

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1 Answer

  • May 02, 2017 at 11:42 AM

    Hi Won,
    unfortunately this is not possible for in-place analytics, but it is possible to create your own CDS view for the desired interaction type.
    Please refer to the blog to learn how to do this.
    Kind Regards,
    Josef Ehbauer
    Hybris Marketing

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