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Former Member
Mar 09, 2017 at 02:33 AM

What is technical user (SAP_SMTP_IN)/?

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Hi~

I configured organization Work Distribution for receiving ticket from email channel.

And then Our company work with this function well.

But we found something that it had not channel name. (I have attached related image.)

And I looked at changes for checking the change history.

So, There is technical user who changed the service ticket.

I don't know what is technical user (SAP_SMPT_IN)?

Please, help me.

Thanks.

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