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Former Member

Including a placeholder as parameter of URL in email template

Hi,

We are using C4C email campaigns to send newsletters and event notifications to customer contacts.

When the recipient of the email clicks the unsubscribe link in the email, it should be directed to a landing page and depending on the recipient's responses, subsequently use the web service to update C4C.

In order for the web service to update the right contact record in C4C, the contact ID of C4C should be passed in as a parameter to the landing page. However, it seems that currently placeholders cannot be included as a parameter in URLs of the template.

Would like to check if anyone has similar requirements and how you manage to handle this?

many thanks!

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3 Answers

  • Sep 12, 2017 at 09:57 AM

    Hi, we have the same requirement. It seems that this is a placeholder: <span class="variable">/FormCampaignExecutionPlaceholder/ContactPerson/InternalID</span>

    Still, this kind of variable cannot be added to the value in the "href" attribute of an anchor tag. The "href" becomes empty when sent out.

    Have you found any other solution?

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  • Nov 21, 2018 at 08:07 PM

    Hi,
    We also have the same requirement. Is there any update on this?
    I found following thread that has been archived but no answer.
    https://archive.sap.com/discussions/thread/3851394

    The admin guide suggests it is not possible to add additional parameters to the URL of the landing page.

    Any suggestions?

    Thanks

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  • Dec 14, 2018 at 03:27 PM

    Hi All,

    we also have the same requirement. Any update or solution to solve this problem?

    Thanks

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