startsap fails with No instance profiles found

[jakob_steen-petersen]

Hi During installation SAP fails to start. I have tried to start directly with sidadm, but get error:

No instance profiles found.

But all profiles is in DIR_PROFILE

I have an Support running, but it has taken a while, so i take the chance to see if any quick people is out there 🙂

[takaobaltazar · Accepted solution]

Hi,

I have encountered this issue with my SAP NetWeaver 7.51 Developer Edition. This is cause by incorrect ip address configured in your /etc/hosts. On my end, it was changed automatically. What I did to resolve the issue is by :

1. Enter 'ifconfig' in terminal, then get the ip address.
2. Enter 'sudo nano /etc/hosts/' , then replace your current ip address with the new one.

You should now be able to run this script again :

1. su npladm
2. startsap ALL.

.

Regards,

Taka-o

[former_member1374359 · Accepted solution]

Spot on! This solved my issue.

[Marian1 · Accepted solution]

Thank you.

That solved my issue.

[isaias_freitas]

Hello Jakob,

Are the profiles named with a virtual hostname (SID_INSTANCE_hostname) instead of the physical hostname of the server?

As an alternative to "startsap", you can try starting the system with:

1. Start the database;
2. sapcontrol -nr XX -function StartService <SID>
   Repeat for all instances, then:
3. sapcontrol -nr XX -function Start

"XX" is the instance number

For command 3, start with the ASCS and SCS instances (if the system has them) and wait for them to start completely (sapcontrol -nr XX -function GetProcessList has to return all processes "GREEN").

You can then start the DVEBMGSxx instance and all other Dxx instances (or Jxx instances if it is a Java system).

For the root cause of "startsap" not be working, please attach to this thread all the "sapstart*" log files at the home folder of the SIDadm user.

Cheers!

Isaías

[raquel_gomez]

Hi,

You should also make sure that the host names defined in the DNS server (/etc/hosts) match the names of the SAP system instance profiles. In particular, keep in mind that host names are case-sensitive.

Regards,
Raquel