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startsap fails with No instance profiles found

Mar 08, 2017 at 11:28 AM


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Hi During installation SAP fails to start. I have tried to start directly with sidadm, but get error:

No instance profiles found.

But all profiles is in DIR_PROFILE

I have an Support running, but it has taken a while, so i take the chance to see if any quick people is out there :-)

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2 Answers

Isaias Freitas
Mar 08, 2017 at 10:58 PM

Hello Jakob,

Are the profiles named with a virtual hostname (SID_INSTANCE_hostname) instead of the physical hostname of the server?

As an alternative to "startsap", you can try starting the system with:

  1. Start the database;
  2. sapcontrol -nr XX -function StartService <SID>
    Repeat for all instances, then:
  3. sapcontrol -nr XX -function Start

"XX" is the instance number

For command 3, start with the ASCS and SCS instances (if the system has them) and wait for them to start completely (sapcontrol -nr XX -function GetProcessList has to return all processes "GREEN").

You can then start the DVEBMGSxx instance and all other Dxx instances (or Jxx instances if it is a Java system).

For the root cause of "startsap" not be working, please attach to this thread all the "sapstart*" log files at the home folder of the SIDadm user.



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Raquel Gomez
Mar 13, 2017 at 04:39 PM


You should also make sure that the host names defined in the DNS server (/etc/hosts) match the names of the SAP system instance profiles. In particular, keep in mind that host names are case-sensitive.


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