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startsap fails with No instance profiles found

Hi During installation SAP fails to start. I have tried to start directly with sidadm, but get error:

No instance profiles found.

But all profiles is in DIR_PROFILE

I have an Support running, but it has taken a while, so i take the chance to see if any quick people is out there :-)

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3 Answers

  • Mar 08, 2017 at 10:58 PM

    Hello Jakob,

    Are the profiles named with a virtual hostname (SID_INSTANCE_hostname) instead of the physical hostname of the server?

    As an alternative to "startsap", you can try starting the system with:

    1. Start the database;
    2. sapcontrol -nr XX -function StartService <SID>
      Repeat for all instances, then:
    3. sapcontrol -nr XX -function Start

    "XX" is the instance number

    For command 3, start with the ASCS and SCS instances (if the system has them) and wait for them to start completely (sapcontrol -nr XX -function GetProcessList has to return all processes "GREEN").

    You can then start the DVEBMGSxx instance and all other Dxx instances (or Jxx instances if it is a Java system).

    For the root cause of "startsap" not be working, please attach to this thread all the "sapstart*" log files at the home folder of the SIDadm user.



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  • Aug 27, 2018 at 11:42 PM


    I have encountered this issue with my SAP NetWeaver 7.51 Developer Edition. This is cause by incorrect ip address configured in your /etc/hosts. On my end, it was changed automatically. What I did to resolve the issue is by :

    1. Enter 'ifconfig' in terminal, then get the ip address.
    2. Enter 'sudo nano /etc/hosts/' , then replace your current ip address with the new one.

    You should now be able to run this script again :

    1. su npladm
    2. startsap ALL.




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  • Mar 13, 2017 at 04:39 PM


    You should also make sure that the host names defined in the DNS server (/etc/hosts) match the names of the SAP system instance profiles. In particular, keep in mind that host names are case-sensitive.


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