Links within a word-document

[Former Member]

Hi,

I have a really frustrating problem in our portal. We´re using SAP NetWeaver Portal 6.0.14.0.0 und KMC 6.0.14.2.0

We have a Word-Document with several links to other documents anywhere in our system. These links do work.

But we also have several links to programs on the local PC (e.g. c:programsxyzxyz.exe). The word-document is integrated into a page, but we have the problem, that sometimes (not always!!!!!) the links to the local programs are changed by SAP NetWeaver Portal:

For example instead of "C:Programsxyzxyz.exe" the link is "http://npwortal.bbb.com:50000/irj/servlet/prt/programs/xyz/xyz.exe"

Why does the system sometimes replace the correct link with this wrong link. This problem doesn´t appear all the time we update the word-document. Sometimes all links are correct, sometimes after a local edit theres just one link wrong, sometimes all links and so on.

What could be wrong?

Thanks for help, we have no idea whats going on there...

[Former Member]

Hi,

I would be really Really REALLY be surprised if KM would touch the content of Word documents. Chances are that it's Word that is malfunctioning. Try to replace one of the components (such as use IIS or Apache as store, or use OpenOffice instead of MS Office to edit).

Best regards, Julian