on 03-07-2017 7:49 PM
Hi, I'm attempting to install the SAP Business One Server Tools (version 9.2) on a notebook running Windows 10 Home Edition. In this configuration all B1 components will be/are installed on the same machine (the notebook).
SQL Server 2014 Express Edition is installed and working properly. SQL Server was installed with the Instance option set to 'Default'.
I am launching setup.exe with the 'run as administrator' option. The setup wizard successfully logs on to SQL Server.
All the other components install successfully including the SBO-COMMON and SBODemoUS databases. It does not create the SLD database.
This is the setup wizard log file:
07/03/2017 13:26:26 Setup Wizard start
07/03/2017 13:28:09 Message "Multiple network adapters detected. Installing the license service on a machine with more than one network card can cause a delay while establishing a connection to the license server. For more information, see SAP Note 1135705.", Manually chosen: "OK"
07/03/2017 13:28:22 SAP Business One ServerTools
07/03/2017 13:28:22 Install started
07/03/2017 13:29:15 Install finished with error -3
07/03/2017 13:29:15 ERROR: Internal error (-3) occurred
07/03/2017 13:29:16 [Server Tools] Upgrade Error Internal error (-3) occurred
07/03/2017 13:29:16 Database [SBO-COMMON] {Repository} Upgrade started
07/03/2017 13:51:00 Database [SBO-COMMON] {Repository} Upgrade finished
07/03/2017 13:51:14 Database [SBO-COMMON] {Help} Upgrade started
07/03/2017 13:55:50 Database [SBO-COMMON] {Help} Upgrade finished
07/03/2017 14:02:28 [SLD, License Manager, Extension Manager] Manual restoration needed
07/03/2017 14:02:28 [Data Interface Server] Manual restoration needed
07/03/2017 14:02:28 Database [SBO-COMMON] {Help} Not selected for restoration
07/03/2017 14:02:28 Setup Result - Errors
The 'Multiple network adapters' occurs because there is a VPN client installed on the machine. It is documented to cause slow performance connecting the client to the server, but this error happens when trying install the server component.
Thanks in advance!
Dave Gutman
Hello.
I have this error in log upgrade 8.82 pl08 to 9.2 pl04
25/08/2017 09:56:05Database [xxxxxx]Pre-Upgrade Test finished
25/08/2017 09:56:32SAP Business One ServerTools
25/08/2017 09:56:32Install started
25/08/2017 09:56:32Install finished with error -43
25/08/2017 09:56:32ERROR: Ocorreu erro interno (-43)
25/08/2017 09:56:32[Server Tools]Upgrade Error Ocorreu erro interno (-43)
25/08/2017 09:56:32Database [SBO-COMMON] {Repository}Backup started
25/08/2017 09:59:20Database [SBO-COMMON] {Repository}Backup finished
25/08/2017 09:59:20Database [SBO-COMMON] {Repository}Upgrade started
25/08/2017 09:59:24ERROR:
25/08/2017 09:59:25Database [SBO-COMMON] {Repository}Upgrade Error
25/08/2017 09:59:25Database [SBO-COMMON] {Repository}Upgrade finished
25/08/2017 10:01:16Database [SBO-COMMON] {Repository}Restore started
25/08/2017 10:03:39Database [SBO-COMMON] {Repository}Restore finished
25/08/2017 10:04:29[SLD, License Manager, Extension Manager]Manual restoration needed
25/08/2017 10:04:29[Data Interface Server]Manual restoration needed
25/08/2017 10:04:29Resultado da configuração - Erros
Can you help me please?
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David Gutman, Have you tried to stop all SQL and SAP services and start them as follows?
MSSQLSERVER
SQLBrowser
TAO_NT_Naming_Service
B1LicenseService
SLD or B1ServerTools (Depends on the version you are using)
Regards!
Veloso
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Dear David Gutman,
Please check the Progamfiles(x86) security rights , give full permission to modify , read etc. Then try to reinstall.
Regards:
Balaji.S
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Hi Nagarajan,
I downloaded PL07 and unfortunately it gives the same error (error -3). Ran the setup program using an Administrator login and using the right-click Run As Administrator option. Any ideas???
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PL07 Released!
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Thanks for your feedback. Better wait for PL07
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If I am not wrong, some where i read PL03 installer is not working or corrupted.
Could you download it again through Download manager?
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Could you advice patch?
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Hi Nagarajan,
I uninstalled the VPN client software, confirmed that its network adapter no longer appears in the Network Connections screen (off Network and Internet in the Control Panel), and finally rebooted the machine. Next I logged in as an Administrator and ran the B1 Setup.exe with the 'Run As Administrator' option. This time the multiple network adapters warning did not happen. But the installation still failed with the same error. Here is the contents of the log file:
08/03/2017 12:58:23 Setup Wizard start
08/03/2017 12:59:33 SAP Business One ServerTools
08/03/2017 12:59:34 Install started
08/03/2017 13:00:34 Install finished with error -3
08/03/2017 13:00:34 ERROR: Internal error (-3) occurred
08/03/2017 13:00:34 [Server Tools] Upgrade Error Internal error (-3) occurred
08/03/2017 13:00:40 [SLD, License Manager, Extension Manager] Manual restoration needed
08/03/2017 13:00:40 Setup Result - Errors
Please advise on what could cause 'Internal error -3'
Thanks!
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Hi,
Temporarily disable VPN and run it again.
Regards,
Nagarajan
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