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Live Office Connectivity Issue

Mar 07, 2017 at 10:40 AM


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Former Member

Enviroment BI4.1 SP8
Live Office BI 4.1 SP8

Client tools on the Local machine.

Opening live office throgh excel and then logging to enterprise using AD authentication.
The login is Ok and i can see reports in there.

As soon as I hit the import to Excel it gives us rws 00070 error.

Things which i have checked so far

ALL below opens Fine From client browser ( XML Output )

WACS is up and running.

Checked Services Page in dswsbobje Services under tomcat and it does show the live office service are running

Requesting inputs on ho wto troubleshoot further

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is this happening with all reports or some specific?

how many rows in the report?

is there any special character in the user name?

Former Member

All Of them , have checked with simple reports with 35 roes , same thing.

User name is simple no special characters in there.

Former Member

This is down to webi only,

we can insert Crystal without any issues plus new queries from any universe can also be inserted.Is there a specific entry which will be required for webi processing server for this to work


what is extact error message?

Former Member

Where can I see that ? we just the RWS pop up error.


I would suggest to raise a tciket with Sap support team.

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1 Answer

Denis Konovalov
Mar 07, 2017 at 08:14 PM
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Former Member

Hi Denis,

This Link is not opening and cant find this note on SAP Support site.

Requesting if you can paste the content here if possible


That KBA appear to be internal.
You might need to open an Incident with SAP on this.