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Former Member
Jul 07, 2006 at 05:36 PM

Workforce management

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Hi all,

we have a service scenario, where the service engineers go to resource scheduling application to assign themselves and this scheduling application is part of WFM. The WFM is installed as an add-on in the CRM box.

Now my basic question is should I create a WFM site in admin console and subscribe "All business partners" basically employees so that the service engineers can schedule the timings.

or

Since WFM is part of the CRM box there is no need to create a site and assign subscriptions..

Any idea. Any help is highly appreciated..

thanks

Jothi.