HANA Express 2.0 Install Issue: Installation of SAP Web IDE Web Client failed

[Private_Member_246849]

Dear all,

I need some help...

My system is Ubuntu 16.04.

I was installing HANA Express 2.0 according to the following link, Binary Install. It was smooth until some issue popped up when installing SAP Web IDE Client.

https://www.sap.com/developer/tutorials/hxe-ua-installing-binary.html

I checked the log, the exceptions are:

java.lang.IllegalStateException: Product Installer URL cannot be retrieved for application 'product-installer'
com.sap.cloud
.lm.sl.slp.client.HttpClientException: "Internal server error [class com.sap.cloud.lm.sl.common.SLException] occurred. More details in the server logs"

Please check the error log error.txt

Thanks so much for your help in advance...

Best regards,

[Former Member · Accepted solution]

Could you try HXE XSA ova version instead? It will be way simpler and you only need to answer several y/n questions.

[Private_Member_246849 · Accepted solution]

Hi Tony,

I did that thanks.

Now I have a new problem. I can access my HANA Express in the intranet. But I can't get it through Internet. The context is I have done all the router/VM mapping to HANA instance. I can open the page with 8090 port. But I can't open WebIDE(53075 port) and the HANA Studio either can not be connected.

Please be note that all these are ok in the intranet.

[Former Member · Accepted solution]

Could you confirm that 53075 and the HANA sql ports are not blocked in the firewall ?

[Private_Member_246849 · Accepted solution]

Hi Atul,

Thanks for the reply. Firewall you mean the SUSE fireware susefirewall2? I checked it was off. And Windows firewall was off either.

Or is there any special firewall I need to check?

[Private_Member_246849 · Accepted solution]

I opened a new thread for this topic... Thanks

https://answers.sap.com/questions/151416/index.html