Manual Update

[Former Member]

I am selecting the manual update option for a failed package. It does not carry out any process. However, simulate is fine, has anyone experienced this and how did they resolve? Thanks

[edwin_harpino · Accepted solution]

hi Niten,

simulate can be done to individual package,

but you need to update the whole request,

(can be done from rsa1->psa, right click update immediately or schedule the update).

hope this helps.

[Former Member · Accepted solution]

Thanks for that, what is the purpose of havîng a manual update option for each package as part of the InfoPackage

[edwin_harpino · Accepted solution]

hi Niten,

where did you see the manual update option for individual package ? in monitor detail tab, last node,

couldn't see see 'manual update' ?

hope this helps.

[Former Member · Accepted solution]

Hi,

You are correct it is in the Detail tab, but you need to open the Processing sub node and right click on the specific data package. If it is a failed package you will also get the option for Manual Update.

At the moment I am trying what you originally suggested and an immediate update from PSA

Thanks

[Former Member]

Niten..

As AHP suggested ..the whole request can be updated from the PSA...Also if there are 50 datapackages and only a couple of them fail at the processing stage...just try top right click on the failed data package and say manual update ..

Hope this helps you....

[Former Member]

Thanks for that. I had originally tried the manual update and nothing happened.

I have now uploaded from the PSA but my question is why is it the manual update did not work

[Former Member]

Once u schudule manual update it'll take some time.

[Former Member]

Your extraction had end?

[Former Member]

Thanks for that, extraction had ended, I was not able to schedule a manual update i.e.

Right click and select manual update

after this nothing happened