Changing the user status from conifrmed to new or in process

[Former Member]

Hi ,

I have set the Notification messages from New to confirmed in solution Manger and i am not able to delete them now, these messages are to be deleted. I guess i have to write a program to do it.

Does anyone have the code i can use. It's urgent please

help.

Thanks

Harish

[Former Member]

hi harish

as u said u cant delete the messages. if u want u need to go for development but u can archive all ur messages of support desk

Regards

Janak Mehta