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Unable to reset a cleared payment entry as Exch. rate differences were posted

Mar 06, 2017 at 04:39 PM

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Former Member

Dear all,

I need to reverse one IR which is cleared with a payment document. Hence, as a normal course, I first tried to reset a cleared document. But system is not allowing me to reset instead it proposing to reverse the cleared document.

Below is the error screenshot. Please take a look at this and confirm why system is not allowing to reset a cleared document although original entry is not posted with withholding tax.

Thanks & regards,

Mohtashim

image.png (17.7 kB)
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2 Answers

Mukthar Ali Ahamed N Mar 07, 2017 at 05:21 AM
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Hi,

It is a standard behavior of the system. You cannot reset the clearing items, if there are posted exchange rate differences and with holding taxes. For that you have to reverse the document.

Regards,

Mukthar

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Former Member Mar 07, 2017 at 05:07 AM
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Hi,

A cleared line item can be reset only by reversing the clearing document (payment document in your case). Once the clearing document is reversed, the initial IR will become an open item again. This is standard system procedure. Once the IR is set open, you should be able to reverse it.

Thanks.

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