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WEBGUI - Unable to select menus / Transactions after logon

Mar 06, 2017 at 03:39 PM

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Hi,

I have the ITS/WEB GUI enabled on my SAP instance, However, once I'm logged on, nothing works! I can type in a transaction code but when I hit enter - nothing happens

None of the menus do anything when I click on them.

If I try expand the SAP Menu, nothing.

Has anyone seen this before? I have tried this in Google Chrome and Internet Explorer and both have the same issue.

Any suggestions would be appreciated.

Thanks

Stephen

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2 Answers

Stephen Hewetson Mar 07, 2017 at 09:46 AM
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We have Screen Personas 3.0 installed on our system and I found a service called "personas3" hadn't been activated, after enableing this the webgui started working.

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Oisin ONidh
Mar 07, 2017 at 05:35 PM
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Dear Stephen,

Can you check if the following note is relevant here?

2243620 - WebGUI is frozen on initial start

I think by activating the 'personas3' service you may have just created a workaround?

If this note is not relevant can you confirm what Kernel version and patch that you are using?

Regards,

Oisin

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