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errno=FSL-01027 Account uid="S-1-5-32-544" does not exist

Mar 06, 2017 at 02:40 PM

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Former Member

I get with SWPM SP 19 follow error by copy the SAp Sytem, Netweaver 7.0 EHP 3:


Account uid="S-1-5-32-544" does not exist.
Failed action: with parameters
Error number 207 error type SPECIFIC_CODE

Log Attached.

Can you help me? Thanks.

sapinst-dev.txt

sapinst-dev.txt (138.1 kB)
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Hi Eugen,

As this question mostly relates to system copies and installations, and the SWPM tool, I have moved it to the "Software Logistics" tag, and added a couple secondary tags. Choosing the best tag is important when posting questions to ensure it gets in front of the right people, though you have some of the best experts already helping you here.

Also, please be sure to search thoroughly before posting, as oftentimes you'll find that others have had the same problem and it has been answered.

Cheers,
Matt

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22 Answers

Matt Fraser
Apr 03, 2017 at 08:47 PM
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I have found a workaround for this bug. While the documentation clearly states, and while it has always been the case in the past, that it is sufficient for the installation user to be an indirect member of the local Administrators group -- i.e., your domain user could be a member of a domain/global group that in turn is a member of local Administrators -- this is what is failing. The workaround is to add your user account (installation user) directly to the local Administrators group, logout and login again, then re-run SWPM (you can 'continue' with your previous option if you don't wish to change any installation parameters). After this, the installation proceeds normally.

It's still a bug, and this is a workaround. You shouldn't have to do this.

I have submitted this information in the feedback comments upon conclusion of the SWPM process. It has been my experience that the Software Logistics group does indeed read that feedback and take it seriously. If you try this workaround and it works for you (after you get the error the first time), I encourage you to share that same feedback at the end of the tool, and to save your installation log (sapinst_dev.log) in case the engineers at SAP get back to you and would like to look at it.

Cheers,
Matt

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Unfortunately, that workaround doesn't work for me. My installation user was a member of the local administrators group all the time :-(

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Volker Borowski Apr 18, 2017 at 10:11 AM
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Got my problem solved through a ticket meanwhile.

Seems that sapinst ist doing permissions differently when selecting the export for a systemcopy.

I needed to add permissions manually to my Export-User as SAPINST did not do so by itself.

It was well described in note

2445952 - Correct user account authorization to run SWPM / 70SWPM on Microsoft Windows

and after my ticket, note

2415352 - "Account uid="S-1-5-32-544" does not exist" error in sapinst_dev.log

was updated with a reference to 2445952.

The very same SAPINST was able to install a new system from scratch. The problem was only with the Exportfunction for a system copy.

Hop this might help others as well

Volker

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Juan Reyes
Mar 07, 2017 at 10:42 AM
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Hi Eugen,

There is a few discussion related to this error, most of them point to the installation been done under the wrong user.

Read the installation guide for Windows, and make sure you run the install under the right user, additional to that make sure all necesary users exist.

Regards, JP

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Hans-Hendrik Weise
Mar 07, 2017 at 11:11 AM
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I can only support Juan's answer.

S-1-5-32-544 is the identifier of group "Administrators". During the execution the installer was not able find/reach this identifier and fails.

If it is a "Domain" installation, ensure the account running the installer belongs to group "Domain Administrators".

If it is a "Local" installation, ensure the account running the installer belongs to group "Administrators".

For more details, refer to the installation guide at section "Required User Authorization for Running the Installer".



Best regards,

Hendrik

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Hi Hendrik,

I believe this is actually a bug in recent patch levels of SWPM. I just encountered this myself (added my 2 cents as an 'answer' at the end of this discussion thread). I'm preparing to submit a Customer Incident, as it doesn't look like any newer patch level is available than what I tried (sp19 pl4 for Windows x64).

Cheers,
Matt

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Hendrik,

I found a workaround for the bug -- see my answer at the end of this thread -- and submitted details in the SWPM tool feedback. Basically it does not work for the installation user to be an indirect member of local Administrators; the user must be directly assigned to this group. This has not been the case in the past, and does not match the documentation, so I still maintain it's a bug.

Cheers,
Matt

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FYI, this also means that Notes 2415352 and 2445952 may need to be updated once the bug is corrected to indicate a certain SWPM patch level is required.

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Former Member Mar 07, 2017 at 04:04 PM
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Thank you very much. We will check it!

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Former Member Mar 13, 2017 at 12:17 PM
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Hello All,

We have maintained the Administrators group on the required user where we are installing and still we are facing the same issue.

Can you please suggest how to solve this error?

errno=FF-0001.

This was the error number in the logs but with SUID doesn't exist.

Regards,

Sidhi Rj

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Can you upload or paste the relevant passage in the sapinst_dev.log, please?

Regards,

Hendrik

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Former Member Mar 13, 2017 at 12:24 PM
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Hi

Kindly refer the SAP note - 1704753 - Inst.Systems Based on NetWeaver on UNIX with reference "error number 207 error type SPECIFIC_CODE"

BR

SS

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Former Member

Hello Sri,

We are not using UNIX OS, We are using with Windows 2012 R2.

Regards,

Sidhi Rj

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Former Member Mar 14, 2017 at 04:07 AM
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Hello can any one help me my ides ecc 6 ehp 7 installation stops at import abap with a similar error. Below is the install log

sapinstalllog.txt

I am using administrator user to install.

I am installing on Windows 2012 R2 - MSSQL version.

Thanks in advance.


sapinstalllog.txt (55.4 kB)
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Hello,

the error is different, please create a new thread and supply the import logs, e.g

'SAPAPPL0_14.LOG', & 'SAPSSRC_2.LOG'.

Hendrik

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Former Member

I created a new thread which was deleted by the moderator Matt Fraser, I was refered here, saying that it is being discussed here so no need of new thread. This is the only log I got which attached., I could not find the other logs.

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Fabian Mack Mar 23, 2017 at 03:30 PM
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Hi Eugen,

I have the exact same problem. Did you find a solution?

Best regards

Fabian

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Former Member Mar 27, 2017 at 07:21 PM
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Hi,

We had the same issue when using 70SWPM10SP19_1 but after using 70SWPM10SP19_4, able to move forward. If you are already using SP19_4 then try with SP18_4 - these two versions worked for us. Hope it helps.

Thanks

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