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Jul 05, 2006 at 04:53 AM

Problem with CRM Business Package 5.0 iViews (ISA B2B)

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Hello everyone,

We have installed CRM 5.0 business package on EP 7.0.

SSO is setup between CRM 5.0 and EP 7.0. All the

configuration is done as per the CRM 5.0 BP

configuration guide. iViews which are referring the BSP

applications are working fine. But I am having problems

with the iViews that are trying to reach the ISA in the

CRM server. Store Locator, Current Shop Settings and

couple other iViews from the Customer which are

referring to ISA on the CRM Server. I did configure the

CRM System in portal.

Here is the error I am getting:

Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm

/com.sap.pct.crm.iviews/com.sap.pct.crm.iviews.eselling/c

om.sap.pct.crm.esl.store_locator

Component Name : com.sap.pct.crm.app.channelmgmt.GenericISAComponent

I am having doubts on the ISA parameters in the CRM System configuration. What else should I check?

What should be the ISA path? Any help would be

appreciated.

Thanks

Anu