I still have same problem. We are on SP14, EP6. My id is in admistrave group
It looks strange, There is no Universal Worklist & Workflow menu under detail navigation bar.
I don't see Universal worklist & workflow menu under the the following ..System Administration -> System Configuration
I can see the following in System admin-->System config ..system landscape, System landscape overview, keystore admin, UM config, service config, KNowlegement management(content management, collaboration, index admin)....strange ...Universal worklist & workflow menu missing.
As suggested above, i also refreshed the UWL service via System Administration -> Support -> Portal Runtime.
Click on Application Console under "Portal Anywhere" Admin Tools. Select com.sap.netweaver.bc.uwl and click on show. Refresh and restart the services.
It looks like Knolwdge management component is installed as i see the the memnu for knowlege management. Under
System Administration -> System Configuration ...There is Knowledge Management side menu where i can see Universal worklist ( THere are CM, Collaboration,Index admin, Portal app, WF also listed)
But still Universal Worklist & Workflow menu does not appear.
Any suggestions. Thanks again.