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Cannot connect SBOCOMMON SAP HANA Intermittent problem

Hi all,

We are using SAP Business One HANA 11.2, SBO version 9.2 PL 4,

We developed addon web-based with php engine, we're using DI API to insert inventory data,

we user professional license in the addon to insert data to SAP Business One,

the problem is, sometimes it can insert to Good Issue/Good Receipt successfully, but after some time, maybe 1-2 hour, the addon PHP application, error 'Unable to access SBO-COMMON database' and we have to restart the PHP engine than can connect again.

Do you know what's causing this ?

the user for the web only 2 user session, and this happen intermittently,

What I've checked :

1. The DI API on the PHP engine server have been set connection using IP Address

2. I've installed the same version DI API with the server

Please help, if you have ever facing this issue.

Thanks & Regards,


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