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User decision not visible in Fiori My Inbox

Hi Experts,

I want to load a custom UI5 app in de details view of Fiori My Inbox. The taks is a user decision task. Because I use parameter openMode = embedIntoDetails the user decision buttons should be in the footer. This is what happens: When I clear every cash I know and start my tile, I see the user decision buttons in the footer:

But when I navigate to the next item, the buttons are gone. And as I navigate back to the first item the buttons are also gone there:

Since I checked the network via Google Chome I discovered that when the My Inbox app is openen for the first time after clearing the cash, one of the batch requests contains a request for the decision options:

GET DecisionOptions?sap-client=001&SAP__Origin='ECCBO_PGW'&InstanceID='000000197089' HTTP/1.1

When I navigate to the next item, the batch requests don't contain this request anymore, only a request fot the task collection:

GET TaskCollection(SAP__Origin='ECCBO_PGW',InstanceID='000000197087')/UIExecutionLink?sap-client=001 HTTP/1.1

Does anyone know what causes this problem? Is it something I missed in customizing? Or can this be a bug in Fiori My Inbox? The My Inbox app itself has not (yet) been extended.

The version we use is:

{ "application": "cross.fnd.fiori.inbox",
"version": "2.2.6",
"buildNumber": "15",
"buildId": "2016-07-08_05-08-10",
"branch": "origin/rel-2.2",
"revision": "2a3b3ff666a5e6ddc33a6b8200cb59dd8df5b811",
"GitURL": ""

The app gives an error in Chrome as well:

The application cross.fnd.fiori.inbox has errors and will possibly not run properly. - cross.fnd.fiori.inbox

Anyone an idea?

Robert Dokter

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3 Answers

  • avatar image
    Former Member
    Mar 07, 2017 at 01:36 PM

    Hello Robert,

    Might be Some thing wrong with the configuration. Check the below configuration is properly done or not. Make Sure the workflow is properly mapped with the Nodes and decision keys.


    Thanks & Regards

    Abdul Basha Shaik

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  • Mar 08, 2017 at 09:50 AM

    Thanks for the suggestion Abdul, but I found out this problem only occurs when you open a SAPUI5 application in the details view (openMode = embedIntoDetails). When I just open the standard task details both user decisions are visible.


    Robert Dokter

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  • Apr 25, 2017 at 11:45 AM

    Hello Robert,

    I have the same issue and I was wondering if you find a solution for that ?

    Maximilien Fourmy

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