I never done the extraction of data from CRM to BW. I am very new to CRM area. I need to work on Services, Warranty, Call Center, IBase, Interaction Center, Opportinuties. Can you guys please help me to provide any kind of document or help is highly appreciated. Somebody is saying CR900 is good resource. If anybody has the document, can you please send it to me. I got the requiremnet and try to find the datasources in business content. I don't have any idea about CRM. Please help me.
Any documents, can you please send it to me firstname.lastname@example.org