Hi Sunil,
If you are looking for CRM-BW integration then give me your email ID I will send the material to you.
If you want to start with CRM then refer the following links:
http://help.sap.com/bp_crmv340/CRM_DE/BBLibrary/html/BBLibrary.htm
http://wiki.ittoolbox.com/index.php/Topic:MySAP_ERP
http://www.cadservices.nl/site/cadservices/28/27/Designer_mySAP_PLM_2005.pdf
http://www.unevoc.unesco.org/southernafrica/8-km/SAPKW_SolutionBrief.pdf
/message/1863167#1863167 [original link is broken]
<b>Reward points if it helps.</b>
A good place to start is:
http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm
Regards,
Kaushal
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