Having been involved in many SAP Projects as a change management specialist, I have often wondered how either the consulting house I am contracting to, or the client get their ideas about change management in SAP projects.
Some believe it lies in the domain of industrial psychologists who want to help people 'embrace change'. Others believe that it is mainly about communications.
I would love to hear different viewpoints about how SAP Change Management developed over the years and why people have gotten so confused about the role change management plays in SAP projects.
For me SAP ASAP details the Change Management deliverables, however very few people actually know how to execute these plans or what they are supposed to achieve.
I think the problem with how people view change management, is that it is a soft subject and is therefore highly flexible and can be done by anyone.
I listed the Change Management deliverables in my blog /people/swen.conrad/blog/2006/06/01/business-analyst-133-aris-for-netweaver-133-business-process-expert-133 .
Why is it that people do not adhere or use these deliverables?
With Kindest Regards