Runtime is scaling output

[jorg_neeb]

Hi Community,

I have a problem and cannot believe, that I should be the first. I have opened a ticket at the sap-bo-portal, but I do not have an anwser yet.

We are creating a report with the cr desinger CR 2016 SP3. the report prints a label for the atuomotives with rectangles and lines which have to be a excactly heigth and width.

Printing a rectanlge with x=0.5, Y=0.5, W: 20 and H: 13.8 in cm results in correct print if printing with the designer. Printing with the runtime and the inproc RAS results in x:? (because of a problem with the top margig the top line of the rectanlge is not printed) y=0.9, w=19.1, H: 13.2. The same happens if I print the report with the crviewer. Printing the same with the runtime and the print engine gets a perfect output. But I can't use the print engine because of other problems with the print engine. It happens with sp17 and sp19 although the top margin problem should be sovled in sp19 but it isn't.

Does anyone have the same problem? Is there somewhere a property like: Scale Output?

I hope you can help, because we are getting big problems if we are not able to print exactly sized labels for our customers.

regards

joerg

[former_member11696 · Accepted solution]

Escalated to R&D to look into

[jorg_neeb]

Hi Don,

in the meanwhile the bug is fixed with sp20.

Thanks for your help.

regards

joerg

[former_member11696]

Hi Joerg,

Try setting the Viewers output to PrintOutputController and see if that works for you. Also, open the report in CRD, click the print button and uncheck the Center the page option and apply, save the report and see if that helps....

You can alter the scaling also in code.

Try this also:

CrystalDecisions.Shared.PrintLayoutSettings.PrintScaling.Scale = PrintLayoutSettings.PrintScaling.DoNotScale;

Don