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Former Member

Import button missing in Enterprise portal for uploading text file to create users in portal.

Hello,

The import button is missing in our enterprise portal in order to upload text file to create users in our portal.

Can you please help to activate the import button?

Thanks.

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6 Answers

  • Mar 16, 2017 at 10:12 AM

    Hi Romain,

    It's an option by itself in second level navigation of User Administration role. Hope you've found it by now. See attached.

    Thanks,

    Rajit

    screenclip.png

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  • Mar 07, 2017 at 06:39 AM

    Hi Romain

    Can you please attach the screenshot of the Import button which one you are referring to ?

    Regards

    Santarshi Samanta

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    Former Member
    Mar 09, 2017 at 07:28 AM

    Hello Santarshi,

    Normally the import button should be aside the Export button as shown in the screenshot which is not the case.

    Thanks.

    Kind Regardsimport.png

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    Former Member
    Mar 20, 2017 at 07:11 AM

    Hello,

    Can you please help?

    Thanks.

    Kind Regards

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  • Mar 24, 2017 at 11:44 AM

    Hi Romain

    Can you refer to the below screenshot and see if you are getting the same or not.

    Regards

    Santarshi Samanta

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    Former Member
    Mar 28, 2017 at 07:26 AM

    Hello Santarshi,

    Thank you for your response.

    I did not have the required roles which caused the problem, after assigning my user with the roles, i can now see the import button.

    Kind Regards,

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