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Former Member
Mar 03, 2017 at 12:45 AM

Prevent HTML Mashup from Reloading.


Dear Experts,

I am facing an issue with HTML mashups. In my project, we will actively be using the tabs (at the bottom) to navigate between different C4C screens. This could be navigating between multiple customers or a customer and a ticket etc.

Now, we have a mashup in a tab on the customer overview (TI) screen. With this tab opened (and mashup already loaded), we navigate to the Customer Search OWL screen using the tabs at the bottom. And once we try to navigate back to the tab with the mashup open on the Customer TI screen, the mashup attempts to reload. This results in losing the information entered on the form in the mashup.

Please advise if there is a way to prevent this mashup from reloading.

Many Thanks and Regards,