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Chart button on the Result list area in CRM

Hello. I see that some roles in CRM offer the chart button to the right of the result list in search for complaints. beside the Excel button. does someone know how i can make this available to all the roles?

results-list.png (7.6 kB)
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1 Answer

  • Mar 06, 2017 at 02:04 AM

    Hello,

    Would you please check the 'parameters' profile assigned to your business roles?

    In the profile, ENABLE_FTG_USAGE will affect the 'open chart' icon.

    Best Regards, Corrine

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