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Former Member
Jun 21, 2006 at 06:21 PM

IC Web Alert Management

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Hello all experts,

I am trying to config alert for IC Web.

I created a alert profile with triggering event BPConfirmed and a generic ABAP class.

I assigned this profile to my IC Web profile.

However when I tested it, it doesn't seem to be triggered.

I set up a breakpoint in the class method - IF_CRM_IC_ALERT~EXECUTE. It doesn't stop when I confirmed

a BP. Consequently there is no message showing on the top

of IC Client.

Here is the XML alert profile:

<?xml version="1.0"?>

<alerts>

<alert id="FCC_Dunning">

<desc>#(43E61192FA4600ED020000008EA0A53C)</desc>

<abapclass>CL_CRM_IC_ALERT_GENERIC</abapclass>

<triggeringEvents>

<triggeringEvent>BPConfirmed</triggeringEvent>

</triggeringEvents>

<terminatingEvents>

<terminatingEvent>BPReset</terminatingEvent>

</terminatingEvents>

<inputParams>

<param id="">300</param>

</inputParams>

<placeholders>

</placeholders>

<message>

<messageText>#(43E61192FA4600ED020000008EA0A53C)</messageText>

<navigationalLink>

</navigationalLink>

<messageTooltip>

</messageTooltip>

<messageParameters>

</messageParameters>

</message>

</alert>

</alerts>

Did I miss something or did I do something wrong?

Thanks a ton,

Bin