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How to record sales return and charge it to employee in Sap b1?

How do I record in sap b1 a sale that was returned by customer due to sales agent's fault and how to do I charge the agent for the return?

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1 Answer

  • Mar 02, 2017 at 07:05 AM

    Hi,

    If the items was returned during the delivery stage then you can post a return document.

    Delivery -- copy to -- return.

    Journal: Inventory dr

    COGS cr

    If the item was return after posting the A/R invoice then post a A/R credit memo.

    A/R invoice -- copy to -- A/R credit memo.

    JOURNAL customer cr

    sales dr

    inventory dr

    cogs cr

    If the cost to be charged to the salesmen then create a customer master for the respective sales employee and post a A/R Invoice.

    Regards,

    Vinoth

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