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Former Member

Fixed Charge problem

Fix charges problem in rate category is not resolved.Fix charges are calculated for unmetered installation.Fix charges should not be levied to customer If there is no meter installed during billing period

help me out

With Regards

M chaitanya Kamesh

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  • Former Member

    Hi Chaitanya

    Ideally we need to use separate billing schema for unmetered and metered customers and choose the relevant rates.

    Are you using the same billing schema for both the scenarios?

    Regards

    Divya G

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