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AWS outage - impact to CAL deliveries

Hello,

Thanks for any response - from SAP or from other customers.

The news yesterday discussed an AWS outage, here's a CNN link: http://money.cnn.com/2017/02/28/technology/amazon-web-services-outages/

Two questions:

How should I be monitoring items like this to see impacts on any CAL instances I have created?

How should we go about recovering AWS cost if the service is out?

Thanks, Wallace:

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3 Answers

  • Best Answer
    Mar 07, 2017 at 12:07 PM

    Ok; I activated monitoring on AWS side - so it should help in general. Although with this AWS outage referenced, I don't think it would have helped.

    Is there any RSLF/Run book for CAL deliveries - with tips/tricks for AWS or Azure?

    Thanks, Wallace

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    • Yes, I didn't work properly. But I believe the question sat without any answer, so it wasn't a hot item for others.

      Stanimir answered; I did log a second question, which is also answered.

      For me, this is closed/resolved.

      Thanks for the guidance; I'll work better in the future.

  • Mar 06, 2017 at 03:44 PM

    Hello,

    You can find the official response from AWS on https://aws.amazon.com/message/41926/

    Best regards,

    Stanimir

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  • Mar 06, 2017 at 04:54 PM

    Thanks Stanimir,

    I think this helps with the second question.

    For the first question, is there some sort of run book or RSLF documented somewhere for the CAL instances we create? I looked, will look further... I think there's ways to use monitoring on AWS, perhaps also CAL, to get some early awareness on impacts of items like this.

    Best Regards,

    Wallace

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